Administrative Coordinator

Full time: 7:45 am to 7:00pm

Location: Westlake

Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally.

We are currently seeking an Administrative Coordinator to support the Therapy Services Department.

Responsibilities include, but are not limited to:

• Performs administrative coordinator duties for the Therapy Services Department.
• Schedules client appointments following Request For Service & Intake procedures.
• Facilitates completion of intake paperwork necessary to start service.
• Creates and maintains client files.
• Required to assist with coverage for the front office on a weekly basis
• Manages and maintains Placement Lists for OT, PT & SLP outpatient and ITC services.
• Enters client data into client database and other computer systems and runs/sends out routine reports.
• Sends treatment plans to physicians; facilitates obtaining signature/return; maintains tracking spreadsheet.
• Prepares and sends letters to families when requested by therapists and/or social workers, and per program procedures.
• Coordinates therapy client transportation: creates and updates van driver’s schedules, places clients on the transportation schedule, reviews transportation weekly log for accuracy.
• Assists with program supply and equipment purchases, to include best pricing, completion of purchase orders, placing orders, and tracking to completion.
• Provides coverage for the Receptionist during breaks, lunches, and occasional absences.
• Assists Therapists with clerical support as needed.
• Processes external and internal record requests for therapy documentation.
• Prepares and sends out mailings to families, referral sources and other targeted groups as requested. Provide feedback and follow-up to Department director as needed.
• Assists with upkeep on copy machines in file rooms and printers in Therapy wing

Requirements and Qualifications:

• High School diploma or GED.
• Ability to work at both our Highland Hills and Westlake locations.
• Must demonstrate and respect confidentiality regarding clients/families, staff and program operations.
• Ability to manage a multi-line phone system.
• Three to five years of professional experience in Office Administration/Program Support.
• Excellent interpersonal, organizational, multi-tasking, and communication/telephone skills
• Self-starter with ability to work independently and as part of a team.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, SharePoint) and Internet.
• Experience with scheduling appointments for multiple staff

We offer excellent medical, dental and vision benefits, generous paid-time off (including a paid shut-down week in December), generous Retirement Savings 403B plan with employer contribution, Flexible Spending and voluntary benefits.

Achievement Centers for Children values and promotes diversity and is an Equal Opportunities Employer.